Effective date: 01.01.2026
Website: https://royalestate.bg/en
Company name: ROYAL ESTATE BULGARIA
Office address: Sunny Beach, str. Purva, office 1, Bulgaria
Email: royalestate@abv.bg

1. GENERAL INFORMATION

These Terms of Use (“Terms”) govern the access to and use of the website RoyalEstate.bg (“Website”) operated by ROYAL ESTATE BULGARIA (“Company”, “we”, “us”).

By accessing and using the Website, you (“User”) agree to be legally bound by these Terms. If you do not agree with them, please do not use the Website.

The Website provides information and intermediary services related to:

• Sale and purchase of real estate
• Rental of real estate
• Property listings and advertising
• Real estate consultations
• Market information and related services

Use of the Website is permitted only to persons who are at least 18 years of age and legally capable of entering into binding agreements.

2. SERVICES PROVIDED

The Website contains:

• Property listings (sale and rent offers)
• Property search requests
• Articles, news, and market analysis
• Photographs, graphics, and descriptive materials
• Contact forms for inquiries and property viewings

All property listings published on the Website are for informational purposes only and do not constitute legally binding offers.

Prices, availability, and property characteristics may change without prior notice.

3. USER OBLIGATIONS

By using the Website, you agree:

• To provide accurate, complete, and up-to-date information when submitting inquiries or requests.
• Not to use the Website for unlawful or fraudulent purposes.
• Not to copy, distribute, modify, reproduce, or commercially exploit any content without prior written consent.
• Not to attempt to gain unauthorized access to the Website, its servers, or databases.

If incorrect or misleading data is provided, we reserve the right to restrict or terminate access to our services.

4. PROPERTY VIEWING REQUESTS

When submitting a property viewing request through the Website:

• You must complete the required contact information fields.
• By clicking “Send”, you make an electronic statement requesting organization of a viewing.
• Electronic communication between you and ROYAL ESTATE BULGARIA shall be considered legally valid under applicable Bulgarian and EU legislation.
• The Company reserves the right to confirm viewings by phone or email.

Submitting a request does not automatically guarantee a viewing appointment.

5. LIABILITY DISCLAIMER

ROYAL ESTATE BULGARIA makes reasonable efforts to ensure that the information on the Website is accurate and up-to-date. However:

• We do not guarantee the completeness or accuracy of listings.
• We are not responsible for errors, omissions, or outdated information.
• We are not liable for damages, losses, lost profits, or indirect consequences arising from use of the Website.
• Property descriptions may be provided by owners or third parties, and we cannot guarantee their accuracy.

Use of the Website is entirely at your own risk.

6. INTELLECTUAL PROPERTY

All content on the Website, including but not limited to:

• Text
• Property descriptions
• Photos
• Logos
• Graphics
• Database structure

is the property of ROYAL ESTATE BULGARIA or used under lawful rights.

Reproduction, distribution, or commercial use of any content without written permission is strictly prohibited.

If you believe your copyright has been violated, please contact us in writing with proof of ownership. We will review and take appropriate action.

7. LINKS TO THIRD-PARTY WEBSITES

The Website may contain links to external websites. These are provided for convenience only.

ROYAL ESTATE BULGARIA:

• Does not control third-party websites.
• Is not responsible for their content, security, or privacy practices.
• Does not endorse third-party services unless explicitly stated.

PRIVACY POLICY – 2026

(Integral part of the Terms of Use)

ROYAL ESTATE BULGARIA processes personal data in compliance with:

• Regulation (EU) 2016/679 (GDPR)
• Bulgarian Personal Data Protection Act

1. DATA CONTROLLER

ROYAL ESTATE BULGARIA
Office: Sunny Beach, str. Purva, office 1, Bulgaria
Email: royalestate@abv.bg

2. PERSONAL DATA WE COLLECT

We may collect and process the following data:

• Full name
• Telephone number
• Email address
• Property preferences and budget
• Property address (when offering property)
• Identification data when required by law (e.g., ID number for contracts)
• IP address and technical data
• Communication history

We do NOT intentionally collect sensitive personal data.

3. PURPOSES OF PROCESSING

Your data is processed for:

• Responding to inquiries
• Organizing property viewings
• Concluding brokerage contracts
• Preparing transaction documentation
• Legal compliance
• Improving website functionality
• Sending property notifications (if subscribed)

4. LEGAL BASIS

We process personal data based on:

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate interest related to our business activity

5. DATA RETENTION

We retain data as follows:

• Contact inquiries – up to 5 years
• Contracts – up to 5 years after completion
• System logs – up to 1 year
• Backup copies – up to 30 days
• Subscriptions – until unsubscribed

Retention periods may be extended if required by law or for dispute resolution.

6. DATA SHARING

We do not sell or rent personal data.

Data may be shared only:

• With public authorities when legally required
• With notaries, lawyers, or partners involved in real estate transactions
• With IT service providers under confidentiality agreements

7. YOUR RIGHTS UNDER GDPR

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

Requests may be sent to: royalestate@abv.bg

We will respond within the legally required timeframe.

8. COOKIES

The Website uses cookies to:

• Ensure proper functionality
• Improve user experience
• Store language and search preferences
• Analyze traffic

Cookies may be disabled via browser settings.

By using the Website, you consent to the use of cookies.

9. CHILDREN’S PRIVACY

The Website is not intended for persons under 18 years of age. We do not knowingly collect data from minors.

10. SECURITY

We implement appropriate technical and organizational measures to protect personal data against:

• Unauthorized access
• Loss
• Misuse
• Alteration

However, no internet transmission is completely secure.

11. AMENDMENTS

ROYAL ESTATE BULGARIA reserves the right to update these Terms and Privacy Policy at any time.

Updates will be published on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated Terms.

12. GOVERNING LAW

These Terms are governed by the laws of the Republic of Bulgaria and applicable EU legislation.

Any disputes shall be resolved by the competent Bulgarian courts.

CONTACT INFORMATION

ROYAL ESTATE BULGARIA
Sunny Beach, str. Purva, office 1
Bulgaria
Email: royalestate@abv.bg

If you have any questions regarding these Terms or the Privacy Policy, please contact us using the details above.